Legal notice

This Legal Notice applies to the website dogmomhat.shop and should be read together with our Terms of Service, Privacy Policy, Return and Refund Policy and Shipping Policy.

Website Identification

Website: dogmomhat.shop
Customer Service and Electronic Contact: info@dogmomhat.shop

dogmomhat.shop operates as an online ecommerce store through which customers may browse products and complete online purchases.

Purpose of This Website

dogmomhat.shop is intended to provide information concerning products offered for sale and to facilitate ecommerce transactions.

Information displayed on the website may include product descriptions, photographs, prices, availability, delivery information, policies, promotional information and customer-service information.

UK Ecommerce Information Requirements

We seek to provide customers with appropriate pre-contract information before purchases are completed.

UK distance-selling guidance requires businesses to provide information including business identity and contact details, product descriptions, pricing information, payment arrangements, delivery arrangements, delivery costs and applicable cancellation information before an order is placed.

Online-selling guidance also requires information such as an email address, payment methods, delivery options and costs, total pricing and an appropriate method for correcting order errors.

Electronic Communications

Customers may communicate with dogmomhat.shop electronically at:

info@dogmomhat.shop

By communicating electronically or purchasing through our website, customers acknowledge that transaction-related notices, order confirmations and other appropriate communications may be supplied electronically where permitted by law.

Contract Information

Before placing an order, customers should review:

  • The relevant product information;
  • Product price;
  • Available product options;
  • Delivery information;
  • Return and cancellation information;
  • These legal terms; and
  • Any additional conditions expressly displayed during checkout.

Customers should ensure that the information entered during checkout is accurate before submitting payment.

Shopify Platform

dogmomhat.shop may operate using Shopify ecommerce technology.

Shopify provides infrastructure and functionality supporting ecommerce websites, checkout, payment services, customer accounts and related features.

The use of Shopify does not mean that Shopify is necessarily the seller of products offered by dogmomhat.shop.

Shopify's Help Center provides merchants with functionality for maintaining Return, Privacy, Terms of Service, Shipping and Legal Notice policies.

Intellectual Property

Unless otherwise stated, website content created specifically for dogmomhat.shop, including original text, graphics, layout, store presentation and branding, may be protected by copyright, trademark and other intellectual-property laws.

Third-party names, trademarks, product names, photographs, software and other proprietary material remain subject to the rights of their respective owners.

Nothing on dogmomhat.shop grants users a licence to use protected material except as reasonably necessary to access and use the website for legitimate personal shopping purposes.

Restrictions on Website Use

Users must not knowingly:

  • Copy protected material unlawfully;
  • Attempt unauthorised access to our systems;
  • Introduce malicious software;
  • Interfere with security functions;
  • Use automated systems unlawfully to extract website data;
  • Misrepresent identity for fraudulent purposes;
  • Abuse checkout, refund, return or promotional systems;
  • Attempt payment fraud; or
  • Use dogmomhat.shop for unlawful activities.

Product Information Disclaimer

We make reasonable efforts to keep product information accurate.

Minor errors or non-material variations may occasionally occur.

We reserve the right to correct obvious inaccuracies where legally permitted.

Nothing in this Legal Notice limits customer rights where goods are materially different from their description, faulty or otherwise non-conforming.

Website Availability

Although we seek to maintain reliable website access, dogmomhat.shop may occasionally become unavailable because of maintenance, software updates, hosting problems, network disruption, security measures or circumstances outside our reasonable control.

We do not guarantee uninterrupted access to every website function at all times.

External Links

dogmomhat.shop may contain links to websites operated by third parties.

External links are provided for convenience or informational purposes and do not necessarily constitute endorsement.

We do not control independent third-party websites and are not responsible for their content, availability or privacy practices except where applicable law imposes responsibility.

Third-Party Services

We may use third-party services for:

  • Ecommerce infrastructure;
  • Payments;
  • Fraud prevention;
  • Fulfilment;
  • Delivery;
  • Analytics;
  • Customer communication;
  • Marketing;
  • Website security; and
  • Technical support.

Use of third-party providers does not eliminate obligations that remain legally applicable to dogmomhat.shop.

Consumer Rights

Nothing contained in this Legal Notice, our Terms of Service or another store policy is intended to remove or restrict mandatory consumer rights.

UK government guidance expressly states that traders must provide refunds in qualifying cases involving faulty or misdescribed goods and that businesses cannot lawfully mislead customers by attempting to remove statutory rights.

Distance-Selling Rights

Customers purchasing goods online may have statutory cancellation rights.

For qualifying purchases, customers generally have 14 days after receiving goods to inform the trader of cancellation and a further 14 days to return them.

Detailed information appears in our Return and Refund Policy.

Delivery

dogmomhat.shop provides:

Free standard shipping on all orders.

Our estimated delivery timeframe is:

15–20 calendar days.

Further information appears in our Shipping Policy.

Data Protection

Personal information collected through dogmomhat.shop is handled according to our Privacy Policy and applicable data-protection requirements.

Privacy enquiries and data-protection complaints may be sent to:

info@dogmomhat.shop

Current ICO guidance requires organisations to maintain a process for data-protection complaints, acknowledge complaints within 30 days and deal with them without undue delay.

Security

We take reasonable measures intended to protect the integrity of dogmomhat.shop and information processed through the website.

However, users are also responsible for maintaining the security of their own devices, internet connections, login credentials and payment accounts.

Users should not send passwords or complete payment-card credentials to our customer-service email address.

Limitation of Legal Notice

This Legal Notice is intended to explain general conditions relating to use and operation of dogmomhat.shop.

It does not override mandatory law.

If any part of this notice conflicts with a statutory consumer right that cannot lawfully be excluded, the statutory requirement will prevail.

Changes to This Legal Notice

We may update this Legal Notice to reflect changes to our website, operations, technologies, service providers or applicable requirements.

The latest published version will apply prospectively from its effective date.

Changes will not retrospectively remove rights already acquired under an accepted customer contract.

Severability

If a provision of this Legal Notice is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

Governing Principles

The operation of dogmomhat.shop and transactions with United Kingdom consumers are subject to applicable legal requirements.

Nothing in this Legal Notice prevents a consumer from relying on mandatory legal protections or pursuing a remedy available under applicable law.

Customer Service Contact

For questions relating to legal information, purchases, website use, customer service, shipping, returns, refunds or privacy:

dogmomhat.shop
Email: info@dogmomhat.shop